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TESTIMONIALS For more than a decade, we have worked with Moore-McLean Corporate Insurance to ensure that our company is well protected. Our portfolio of restaurants and event spaces has grown steadily over time, and along with it, our need for high quality insurance and risk management programs. We serve a wide-ranging clientele in a variety of locations and niche markets, so it is imperative that our insurance broker understands and proactively addresses our ever-changing needs. We also count on Moore-McLean to keep us updated on insurance issues relevant to our industry, providing solutions beyond our insurance needs. Our partnership with the Moore-McLean Insurance Group gives us peace of mind, knowing that our insurance matters are being well attended to by leaders whose experience and integrity have consistently served us well. Peter Oliver Over the years, we have enjoyed receiving consistent quality service from Moore-McLean Corporate Insurance. They have demonstrated an informed and thorough knowledge of our business and thus we have a high level of comfort with the insurance program they have put in place on our behalf. We have no hesitation in recommending Moore-McLean as an experienced and competent insurance broker to the Food Service industry. Gavin Quinn For almost a year, Moore-McLean Corporate Insurance, Ltd. has been providing exceptional customer care to all Children's Mental Health Ontario's (CMHO) member centres. Moore-McLean's commitment to ensuring that all participating member centres' needs are met is among the many reasons why CMHO is satisfied with this exemplary service. Moore-McLean recognizes the unique nature of the not-for-profit sector. Gerry Olsthoorn, in particular, applies his experiences with non-profit organizations in order to better meet the needs of our agencies and has established positive rapports with many of them. Gerry's friendly and personable manner is truly a draw for our agencies. Further, Gerry's - and Moore-McLean's - commitment to growing the CMHO group insurance program is self-evident. Moore-McLean readily understands that by growing the plan, savings can be had by all participating centres. Cost savings are particularly important, especially given the financial difficulties currently faced by many providers of children's mental health treatment and prevention services. Coverages provided by Moore-McLean are comprehensive and suit our agencies. Moore-McLean is an exceptional member benefit for all our agencies. Gordon Floyd _________________________________________________________________________________________ I have been doing business with Dale & Morrow Insurance for the past 15 years. Throughout that time, they have proved to be an excellent partner in providing my company with insurance solutions. Today, my company is well known as a leading provider of security services for special events and concert venues in the GTA,
Many of my larger, more influential clients recently began to make it a condition of my contract for me to sign their 'Hold Harmless' agreements, essentially designating me as the responsible part for virtually all liability imposed on me during any security event for which I was contract to provide services. This instantly exposed me to liability claims I had never in the past been involved in. I began to see liability claims brought against me for the negligence of others outside of my services, such as those hired and employed by my customers as security personnel. It didn't take too many law suites to affect my relationship with my insurance company, and for my policy to be in jeopardy. The actions that I was being held liable for due to one-sided Hold Harmless agreements called for a contractual liability expert. I needed the assistance of someone who would get to know my business, my customers' needs and my need to isolate my liability to services specifically in the control of my employees and my company. My broker, Glenn Meyer, introduced me to The Moore-McLean Insurance Group's Solutions Beyond Insurance services, and specifically the services of an expert in this area. Once introduced, the expert quickly grasped the issues I was having. They created the solutions to put my insurance company at ease and satisfy my customers. Most importantly, they worked to protect me from over-exposing myself to liability I had not intentionally agreed to undertake when being contracted to provide security. I would recommend to any business owner to utilize the services of Dale & Morrow and the entire Moore-McLean Insurance Group, not only for insurance, but also for Solutions which go Beyond Insurance. Bruce McBean President, Over Moore-McLean has proven year after year that they are more than just an insurance broker selling insurance. We have been approached many times by other brokers promising to do 'better' or offer lower rates, but insurance is not the only thing Moore-McLean provides for our business. Moore-McLean's team is competent, concerned and committed to providing professional service and advice whenever it is needed. They respond quickly and offer insight into many aspects of our business. Most importantly, they provide reassuring and effective guidance for navigating potential risks inherent in the automotive dealership industry. Moore-McLean genuinely wants to help its clients succeed in business. We value our partnership with Moore-McLean and appreciated the value they bring to our organization. Bryan C. Rowntree The care and skill that we receive during every interaction with Moore-McLean are unmatched. Moore-McLean Corporate Insurance is more than just an Insurance Broker; they are a partner in risk management. The people at Moore-McLean are our trusted advisors and consultants. They have redefined the very meaning of 'value-added' in the insurance industry with their Solutions Beyond Insurance offering. As a large, privately held industrial/commercial roofing contractor, we appreciate their consultative approach and sincere interest in our company's success and well-being. John Petrachek The bond program that you provide through the CSCB offers us very competitive rates, and your accessibility, assistance and response times are second to none. When we switched our Commercial Insurance policy to Moore-McLean several years ago, it allowed us to save money, as well as keep our insurance requirements with a trusted, reliable provider. We look forward to many more years of working together. David J. Glionna _________________________________________________________________________________________ Jensen Customs Brokers Canada Inc has been utilizing the services of Moore-McLean since our company was established. Their knowledgeable and friendly staff is always there to help. Their CSCB bond program has been an asset to us in providing various customs-related bonds, marine insurance, liability and commercial insurance. It has allowed us to improve our turnaround time on bond approvals significantly, resulting in keeping our clients happy while at the same time minimizing our liabilities. Moore-McLean is a great company that offers great service. Bruno Biondi _________________________________________________________________________________________ Rice Development has been partnered with Moore-McLean Corporate Insurance for over a quarter of a century. As a private business, we appreciate Moore-McLean's sound business practices and successful risk management strategies. As an insured, we appreciated the company's outstanding service; they truly understand the needs of our business and their expertise in the property development and management business has been of great benefit to our organization. We frequently take advantage of Moore-McLean's additional services and our questions are always answered promptly and professionally. Moore-McLean is an industry leader and we look forward to a continued partnership for many years. David Rice _________________________________________________________________________________________ Customs Brokers Canada Inc has been utilizing the services of Moore-McLean since our company was established. Their knowledgeable and friendly staff is always there to help. Their CSCB bond program has been an asset to us in providing various customs-related bonds, marine insurance, liability and commercial insurance. It has allowed us to improve our turnaround time on bond approvals significantly, resulting in keeping our clients happy while at the same time minimizing our liabilities. Moore-McLean is a great company that offers great service. Bruno Biondi _________________________________________________________________________________________ Thank you all very much for generously sponsoring our conference luncheon. Your support was -- and is -- truly appreciated and no doubt helped make our conference a remarkable success. Thank you for supporting child and youth mental health in Ontario. Gordon Floyd
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